Training

We feel that our dedication to training, supervision, selection, and customer service are what separate us from the other 30,000 security services nationwide. This interaction promotes enthusiasm, allows the officer to truly understand their role as a security officer, and drastically reduces turnover.

Our security officer training program begins with a comprehensive 40 hours of classroom and verbal instruction. All successful candidates must pass with a minimum score of 80%, have a satisfactory credit rating, must be drug free, clean criminal history, clean driving history, and must be able to meet the professional, physical, and mental requirements of our customers. Continued training for staff is conducted quarterly ensuring comprehension and engagement.


Comprehensive Training Program

Our training program consists of the following topics, and all students are given a written test on all topics.

  • Legal Issues & Liability
  • Basic Emergency First Aid
  • Emergency Procedures
  • Ethics and Professional Conduct
  • Access Control
  • Patrol Techniques
  • Observation Techniques and Report Writing
  • Interviewing Techniques
  • Fire Detection, Suppression and Life Safety
  • Crime and Accident Scene Protection
  • Active Shooter
  • Deescalation
  • Homeland Security
  • Crowd Control
  • Public Relations
  • Courtroom Procedures
  • Fundamentals of Personal Security
  • Interpersonal & Professional Communications
  • Traffic Direction
  • Terrorism Awareness
Quarterly updates are provided at no cost to ensure retention, keep the officer engaged, and ensure knowledge of the client’s expectations.

Supervision

Our supervisors and managers are continuously performing inspections. The only way to ensure equal levels of protection at all times is to constantly conduct on-site inspections. You will receive a copy of these inspections weather they are positive or negative. We will not hide from our problems. Instead we will contact you to let you know what we are doing to correct the situation.


Customer Support

Our opinion is that you will have a hard time finding a business owner with the personal involvement in the day to day operations as you will in our organization. Personally, involved in every employee we hire and every employee we train. Ensuring that all employees see the big picture and understand how vital their role is within the industry and your organization. Over 40 years of combined executive management experience in our family owned organization make the difference in the small details that propel our service from ordinary to extraordinary.